Securing your online account starts with a strong, up-to-date login password. Whether you're using a mobile app or web platform, knowing how to change your password efficiently is essential for maintaining control over your personal information. This guide walks you through the complete process of updating your login credentials—whether you remember your current password or need to reset it due to forgetfulness.
The steps outlined below are designed for clarity and security, ensuring that your account remains protected at all times. We’ll cover both mobile and web procedures, highlight critical security requirements, and explain temporary access restrictions that may apply after a password change.
Changing Your Password on the App
If You Remember Your Current Password
Updating your login password while logged in is the most straightforward method. Follow these steps to ensure a smooth transition:
- Open the app and tap the User Center icon located in the top-left corner.
- Navigate to Profile and Settings, then select Security Center under the Settings section.
- Under Password and biometrics, tap on Login password.
Enter the following details:
- Your current login password
A new login password that meets the required criteria:
- 8–32 characters in length
- At least 1 lowercase letter
- At least 1 uppercase letter
- At least 1 number
- At least 1 special symbol (e.g., !@#$%^&*)
- A valid phone or email verification code, or Google Authenticator code if two-factor authentication (2FA) is enabled
- Confirm the changes. Upon success, you’ll receive an email or SMS confirmation.
👉 Secure your account now by updating your password with confidence.
Important: After changing your password, the withdrawal function will be temporarily disabled for 24 hours when logging in from a new device. This safeguard helps prevent unauthorized transactions during potential transition periods.
If You’ve Forgotten Your Password
Don’t worry if you can’t remember your current password—recovery is simple and secure:
- On the login screen, tap Forgot your password.
- Enter your registered phone number or email address and select Confirm.
- Provide the verification code sent to your phone or inbox.
Create a new password that complies with the same strength rules:
- 8–32 characters
- Includes lowercase, uppercase, number, and symbol
- If 2FA is active, enter your Google Authenticator code.
- Tap Continue to finalize the update.
- You’ll be redirected to the login page—use your updated credentials to sign in.
- A confirmation message will be sent via email or SMS once completed.
This recovery path ensures only authorized users regain access, combining identity verification with multi-layered authentication.
Updating Your Password on the Web
When You Know Your Current Password
Changing your password via desktop or laptop follows a similar logic but uses a slightly different navigation path:
- Log in to your account on the website.
- Click your profile icon in the top-right corner, then go to Security.
- In the Security features section, locate Login password and click Change password.
Input:
- Your current password
- Your desired new password (meeting all complexity requirements)
- Your 2FA code, if applicable
- Submit the form. A success notification will be delivered via email or SMS.
👉 Take control of your digital safety with a few simple steps.
Again, remember: logging in from a new device after this change will disable withdrawals for 24 hours as a protective measure.
If You’ve Lost Access to Your Password
Recovering your web account without knowing the current password is just as secure:
- Visit the login page and click Forgot password.
- Enter your registered email address or phone number.
- Click Get verification code and input the one-time code received.
- If two-factor authentication is enabled, enter your current 2FA code.
Set a new password adhering to these standards:
- Minimum 8 characters, maximum 32
- Must include uppercase, lowercase, numeric, and special characters
- After submission, select Continue to login to proceed to the sign-in page.
- Re-enter your credentials using the new password.
- You’ll receive confirmation of the change via email or text message.
This structured recovery process prevents unauthorized access while allowing legitimate users to regain control quickly.
Frequently Asked Questions (FAQ)
Why is my withdrawal function locked after changing my password?
For security reasons, withdrawals are suspended for 24 hours when accessing your account from a new device post-password change. This prevents potential misuse if your credentials were compromised before the update.
What should I do if I don’t receive the verification code?
First, check your spam or junk folder. Ensure your contact information is correct and up to date. If issues persist, request a new code or contact support through official channels.
Can I reuse an old password?
No. The system does not allow reuse of previous passwords to maintain stronger security hygiene and reduce vulnerability to repeated attacks.
Is it necessary to use two-factor authentication?
While not mandatory, enabling 2FA significantly enhances account protection by adding an extra verification layer beyond just your password.
How often should I change my password?
It’s recommended to update your password every 3–6 months, especially if you suspect any unusual activity or have used public devices.
What makes a strong password?
A strong password combines random elements: uppercase and lowercase letters, numbers, and symbols, avoiding common words or personal information like birthdays.
Changing your login password regularly is a best practice in digital security. Whether you're updating it proactively or recovering access, following these verified steps ensures your account stays safe and functional.
Remember to always verify URLs, avoid sharing codes, and keep recovery methods current. With clear procedures across both app and web platforms, managing your credentials has never been easier—or more secure.
👉 Stay ahead of threats by reviewing your account security today.